I just changed my application profile, deleting my original application profile and creating a new one. As a result, my old key no longer works, which was to be expected. However, the new key that I have is set simply to "waiting". I didn't experience this the first time. It has now been almost 24 hours and I would really like to get coding again. Can anyone help me?
What seems to be the problem is that the server sends out a message asking you to confirm the new key, but for some reason, that message gets lost or dropped. You can always ping us on apisupport@ and we'll go and activate your key for you. It's live now. Sorry about that.
I just changed my application profile, deleting my original application profile and creating a new one. As a result, my old key no longer works, which was to be expected. However, the new key that I have is set simply to "waiting". I didn't experience this the first time. It has now been almost 24 hours and I would really like to get coding again. Can anyone help me?
Message edited by jcynamon 2 years ago
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JR Conlin – 2 years ago
Sadly, that seems to happen from time to time.
What seems to be the problem is that the server sends out a message asking you to confirm the new key, but for some reason, that message gets lost or dropped. You can always ping us on apisupport@ and we'll go and activate your key for you. It's live now. Sorry about that.
jcynamon – 2 years ago
Thanks, JR!