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Netflix needs open communication from its users.

  1. Netflix needs to re-think it's entire way that it handles guessing what movies customers like. And a big part of that will be to open a real channel of communication with the users. Netflix has boxed themselves into a limited technical paradigm that needs to be busted and re-imagined. Coding new tools is the smallest part of this wave of change.

    Message edited by thomasfromla 3 years ago

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